OneLink is a fast-growing company boasting a host of flexible, affordable and professional outsourcing services delivered timely and effectively by a highly trained and educated team.
We have the skills, tools and vision to offer effective programs that can sustain your growth and respond to your needs.
All these have proven our reliability, track record of measurable results, innovative and dynamic approach, and expertise in a far reaching range of markets and brands.
We are in both B2B and B2C Call Center outsourcing and telemarketing services.
We understand call center upswings, pitfalls and the best processes and resources needed.
We know that call center outsourcing services have to be right the first time.
Healthcare & Insurance
Our extensive experience as a leading call center affords us the opportunity to work with a wide range of clients and industries. Our ability and willingness to tailor our services to your needs are transferable skills for health care and insurance.
Telecom companies that choose to outsource operations with OneLink are able to keep 24-hour customer service and technical support lines open. We operate with professionals who are in a different time zone to handle customers calling in complaints. Outsourcing also results in lower prices for telecommunication products for consumers.
Cable and Satellite
Customers get more demanding every day. They expect great products and consistent, flawless services. In the field of Cables and Satellite, we have the ability to exceed their expectations by connecting all your customer touch points so you can provide the real-time answers they want.
Banking and Finance
At OneLink, we recognize that finances are concerned with people than money. Today’s uncertain economy may be making your customers a little more anxious about their financial circumstances and where to invest. We can assist you in these fields.
Energy and Utilities
Energy and Utility providers are faced with increased competition as a result of deregulation and providing excellent customer service. Exceeding customer expectation is now more critical than ever to attract and retain customers.
Message from the CEO
When you choose to outsource key elements of your business, you expect major improvements in terms of efficiency, cost-savings and an enhanced customer experience.
We have achieved sustained growth by constantly creating new services with a philosophy of identifying and resolving areas of end-user inconvenience.
Especially if you are a client and your goal is to reduce your operating expenses, increase cash flow, and improve your customer experiences. Our best-in-class, results-driven reputation, strong financial track record, and proven business model makes OneLink your best choice for BPO solutions.
We are committed to creating long-term value for our customers, employees, and the communities they serve.
Looking forward to be your successful strategic outsourcing partner that not only reduces the cost but streamlines your business for a long period of time.
Pierre G. Nassif, CEO
+ (202) 333 65 816 – 17
28 Mohy El Din Aboul Ezz Street – Second Floor – Dokki – Giza, Egypt