Energy and Utilities

Energy and utility providers are facing increased competition due to deregulation and the growing importance of providing excellent customer service. Exceeding customer expectations is now more critical than ever to attract and retain customers.

At OneLink, we specialize in providing outsourced telemarketing and customer support solutions for the utilities industry. Whether you require inbound, outbound, or crisis management services, such as notification of power outages, we can help. We will work with you to understand your specific needs and match you with the best call center to meet those needs.

Customer Service

Sales / Lead Generation

Our trained agents have the experience and expertise to interact with utility customers and provide exceptional service. We can help you streamline your customer service processes and improve your customer satisfaction ratings, helping you to stand out in a competitive market.

With our resources and commitment to quality service, we can assist you in exceeding your customers' expectations and building long-term loyalty. Let us help you navigate the challenges facing the energy and utility industry and deliver exceptional service to your customers.