Telecom companies that choose to outsource their operations with OneLink can benefit from the ability to keep their 24-hour customer service and technical support lines open. We have professionals located in different time zones who can handle customer complaints and inquiries, ensuring that your customers receive prompt and efficient service. Outsourcing also results in lower prices for telecommunication products for consumers, which can help you attract and retain more customers.
At OneLink, we understand that telemarketing initiatives for the telecom industry need to be highly targeted, consistent, and rapidly deployed. Our call center partners are specially trained in both the consumer and business sectors of telecommunications. Our Customer Service Specialists have experience in selling bundles of products to both consumer and business markets, helping you build strong relationships and serve as a channel for marketing additional services.
We are committed to delivering high-quality services that meet the unique needs of your business. Whether you need assistance with customer service, technical support, or telemarketing initiatives, we have the expertise and resources to help you achieve your goals.
Customer Service
Sales / Lead Generation
We will allow you to establish a world-class
Center with bicultural & bilingual agents
Improve direct response time, increase
We provides nearshore IT staff in Mexico
Our QA Team can monitor and screen